Different types of service organization Essay Example | Topics and Well Written Essays - 250 words

Different types of service organization - Essay ExampleService factory includes services that involve low labour intensity and interaction. These consume huge capital and are standardized. Airlines and motels are the examples of such services. Highly labour intensive services with low interaction fall under mass service. These read low capital and service is provided on a standard basis to all customers. Retail giants such as Walmart follow this formula. Service shops support spunky degree of customisation and low labour intensity. Hospitals take up this mode of service, by accruing advantage of abundant capital (Inman). Advocates, medical practitioners, engineers etc, who provide professional services, show high customer interaction and customization. They are labour intensive. The success of labour-intensive services depends on employee training and welfare (Lashley 245-251). Keeping abreast technology and sequencing delivery cook capital-intensive services attractive. Mass se rvice and service factory are differentiated by ambience, warmth and marketing strategies(Verma 121-123). Service quality, sensitivity and responsiveness, coupled with cost-cutting guide passing interactive services.